Do I need software for it to work?
No, Luxafor Pomodoro Timer works anywhere without software as long as it is plugged into any power source using the USB cable provided.
The software is necessary only if you wish to change the preset timings and colors.
How can I connect Luxafor Pomodoro Timer with my computer?
Download Luxafor Pomodoro Timer software. Then connect Luxafor Pomodoro Timer to your PC by plugging the included Data Cable into a USB port of your computer (or a hub connected to your computer) and plug the other end into the Luxafor Pomodoro Timer micro USB port.
Will Luxafor Pomodoro Timer work with my computer?
You can customize Luxafor Pomodoro Timer with the help of our app that runs with any computer that runs the following OS:
Windows:
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- Windows 7
- Windows 8
- Windows 8.1
- Windows 10
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Mac (beta):
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- Mavericks
- Yosemite
- El Capitan
- Sierra
- Mojave
- Catalina
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Can I use my own USB cable to power Luxafor Pomodoro Timer?
No, Luxafor Pomodoro Timer needs to be powered only with the original USB provided.
Is the software included?
Yes, the free Luxafor Pomodoro Timer software is included
Does Luxafor Pomodoro Timer come with a warranty?
Yes, Luxafor products have a standard 2 year warranty.
What currency is the pricing in?
All pricing on our online store is shown in USD (U.S. Dollars).
Can I pay with Credit Card?
Yes, on our online store you can choose to pay by Bank Transfer, PayPal, or Credit Card.
We accept the following cards: Visa, MasterCard, American Express, Discover, Diners Club, Maestro, JCB.
Is my payment information secure?
We use 3D Secure™ (or 3DS) payment method, so your bank might ask you to verify your identity to confirm the payment.
This secure online payment service is available for Visa, Maestro, American Express and MasterCard cards. The authentication procedure is simple and involves 3 steps.
– Place your order and enter your debit or credit card information.
– If the security system is activated for your card, a 3D Secure™ window will open. Your bank will ask you to verify your identity by entering an authentication code (In most cases, this is a single-use security code that is sent to you by SMS on your mobile phone) or by logging into your internet-bank.
– Once you enter the correct security code or have successfully logged into your internet-bank and your payment is accepted, your order placement is confirmed.
* After 3 failed authentication attempts, your transaction will be canceled and a hold will be placed on your card. In this case, you will have to contact your bank.
The 3D Secure™ payment system is available through your bank under the name “Verified by Visa” for Visa cards or “Mastercard SecureCode” for Mastercard cards, or “American Express SafeKey” for American Express cards. Please contact your bank for complete information on this service and the terms of use.
Who pays the customs duties & taxes?
All pricing on our online store is shown with taxes included. However, we aren’t responsible for additional charges you may incur as a result of international duties for shipping your goods.
How can I order a Luxafor Pomodoro Timer for my company in the EU?
To issue an invoice without VAT, please send the full name of your company and its VAT number along with the billing and shipping address, your preferred payment method, and the number of Luxafor Pomodoro Timer units to support@luxafor.com .
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us at support@luxafor.com immediately. We generally process orders within 24 hours, and once we have processed your order, we’ll be unable to make any changes.
Do you ship worldwide?
Yes, we do ship worldwide. However, we aren’t responsible for additional charges or delivery delays you may incur as a result of international duties.
What shipping options do you provide?
Local pick-up at Sporta street 2, Riga, Latvia
Shipping by a TNT courier:
- Applied by default for all orders starting from 2 Luxafor Pomodoro Timers
- Provides full tracking
- Delivery time: 2-10 business days
Shipping by regular mail:
- Applied by default for orders of 1 Luxafor Pomodoro Timer
- Limited tracking (unable to see package location while it’s on its way)
- Delivery time: 10-25 business days
