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Technical Specifications

Luxafor Power Bank technical specifications, use and troubleshooting

Luxafor Power Bank - main characteristics

Luxafor Power Bank is the key feature that powers the LED Dot - a significant part of both Luxafor Bluetooth and Luxafor Switch devices that are designed to be wireless and provide mobility to their users.  
The Power Bank is equipped with a 2-magnet system that allows it to be attached to any vertical surface where you would like it to be seen. It also comes with a standard micro-USB charging cable that can be attached to any USB power outlet such as a USB charger. 

We highly advise not to use your computer USB slots for charging your Power Bank as it might result in a much slower and less energy-efficient charging process. In some cases, the Power Bank can be even charged insufficiently, therefore, decreasing its use time and affecting the lifetime of the battery.

Power Bank technical specifications

    • Dimensions: 100 x 25 x 23 mm (3.94 x 0.98 x 0.90")
    • Weight: 75 g
    • Light: 1 LED (visible only during charging)
    • Charging: With a standard micro USB data cable
    • Input: DC 5V-1A
    • Output: DC 5V-1A
    • Capacity: Built-in 2600 mAh / 3.7 V battery
    • Working timeDepends on the working mode

Charging and usage

To ensure the safety of the delivery, the Power Bank is usually being shipped almost empty, therefore, prior to use, charge the Power Bank unit by connecting the included charging cable into a USB power outlet such as a USB charger, and plug the other end into the Power Bank’s micro USB charging port.

The LED indicator inside the Power Bank will blink with a faint red light showing that the unit is being charged. You can find the LED behind the magnet and it is best seen in the dark. When charging is complete, the LED indicator will go solid red. Charging time is approx. 3 - 5 h.

During the first charging after receiving your Power Bank it may take a bit longer for the red LED light to appear and start blinking, therefore, please allow it to be attached to the power source for at least 20 minutes before assuming that it is broken. 

Troubleshooting

If your Power Bank does not perform as expected please follow a few troubleshooting steps to check if there is an issue that can be fixed remotely or you should contact our Customer Support for assistance:

    1. If the Power Bank is working, please check if it works according to the provisional working times given in the Luxafor Power Bank Battery Duration article.
    2. Please check if the red blinking light appears when you are charging the Power Bank. Make sure you allow around 20 minutes during the first charging time for the Power Bank to respond.
    3. If the red blinking light does not appear please check the power source you are trying to use and see if it provides power to any other device. If it does please check if the charging cable you are using is working with any other device that has a micro-USB charging slot. 
    4. Check if the Dot blinks once with a blue/white light when it is attached to the Power Bank.
    5. If none of these steps help, please contact our Customer Support according to the Guidelines.

How to report issues

If the troubleshooting steps did not help and the issue still persists or your issue is very specific, please follow the guidelines below to report the issue in a way that will allow us to resolve it ASAP.

In the contact form (accessible by pressing "Contact Us" below or "Contact" and the top right corner of the window):

    1. Please provide your name and company (if applicable);

    2. In the "Message" space please describe the issue with as many details as possible. The description should include (but not limited to) answers to the following questions: 

        • Was the purchase made on our online shop or on Amazon? 

        • Is this a physical or a software issue? 

        • Which troubleshooting steps you have made already? 

        • If this is a software issue - which OS you are using? 

        • Your order number (if applicable) and date;

    3. Please provide any physical evidence (print screens, pictures, videos) where the issue can be seen clearly. If the report is about a connection, a video should be taken on how the device reacts exactly at the moment of the connection. If the issue involves both Luxafor software and Luxafor hardware - both parts should be clearly seen in the video in a way that best describes the issue.

Please note, that upon necessity we might ask additional questions to clarify the details of the situation. Your cooperation and patience during the investigation process are much appreciated!

Luxafor Power Bank Battery Duration

The battery duration for Luxafor Power Bank varies depending on multiple variables, including the colors used, the brightness of LEDs, and if used continuously or infrequently.

Here are the average data about our Luxafor Power Bank battery life based on our internal measurements:

Luxafor Bluetooth

    • Maximum brightness, continuous use: from ~25h (white, cyan, magenta, and other mixed colors) to ~53 h (RGB)
    • Minimum brightness, continuous use: ~133 h for all colors

Tip: If you would like to increase the battery life of your Luxafor Power Bank, decrease the brightness level in the Luxafor Software 

Luxafor Switch

    • Power Bank and Dot: ~50 h
    • Switch Cube: ~32h 
Tip: If you and your colleagues do not mind the light signal to be pulsating instead of being static, you may switch to Eco mode which will allow you to save energy for a few additional hours of working time. 

Additional Remarks

    • When not in use, disconnect the Dot unit from the Power Bank to ensure the longest battery duration on one charge.
    • Try not to use a computer for charging your Power Bank as it may result in slow and inefficient charging and the Power Bank might not be able to charge completely. Additional Power Bank charging guidelines can be found HERE
    • If the device is turned off but the Dot will still be attached to the Power Bank it will use the energy to ensure it can be discovered next time the Luxafor Bluetooth Dongle or Switch Cube will be available for connection.
    • If you encounter any problems with Power Bank charging or notice any deviations during the usage please contact our technical support and provide all necessary information as shown below.

How to report issues

If the troubleshooting steps did not help and the issue still persists or your issue is very specific, please follow the guidelines below to report the issue in a way that will allow us to resolve it ASAP.

In the contact form (accessible by pressing "Contact Us" below or "Contact" and the top right corner of the window):

    1. Please provide your name and company (if applicable);

    2. In the "Message" space please describe the issue with as many details as possible. The description should include (but not limited to) answers to the following questions: 

        • Was the purchase made on our online shop or on Amazon? 

        • Is this a physical or a software issue? 

        • Which troubleshooting steps you have made already? 

        • If this is a software issue - which OS you are using? 

        • Your order number (if applicable) and date;

    3. Please provide any physical evidence (print screens, pictures, videos) where the issue can be seen clearly. If the report is about a connection, a video should be taken on how the device reacts exactly at the moment of the connection. If the issue involves both Luxafor software and Luxafor hardware - both parts should be clearly seen in the video in a way that best describes the issue.

Please note, that upon necessity we might ask additional questions to clarify the details of the situation. Your cooperation and patience during the investigation process are much appreciated!

Luxafor Flag technical specifications and requirements

What is Luxafor Flag?

Luxafor Flag is an electronic device that shows the user's availability status with the help of colored LED lights. 

Most of the Luxafor Flags are being used in open-office-type environments, however, it is not uncommon to use them in a more creative way. The device itself is rather simple and skilled professionals can adjust not only colors but also technical integrations and usage per se according to their needs. 
 
If you are a developer and instead of already created solutions you would be interested to tailor your Luxafor device according to your individual preferences feel free to reach out to our team for the technical details and assistance by writing an email to support@luxafor.com
 

Technical parameters of the Luxafor Flag device:

    • Dimensions: 48 x 15 x 34 mm (1.88 x 0.59 x 1.33" )
    • Weight: 8g 
    • Light: 6 x RGB LEDs
    • Power: USB cable
    • Consumption: Up to 0.5 W
    • Usage Prerequisites: Requires Luxafor Software to be installed and launched on your computer
Upon the purchase of the device you will receive:
    • 1x Luxafor Flag
    • 1x USB Data Cable (with micro-USB on one end and USB-A on the other)*
    • 1x Magnet with double-sided tape

*There are two USB cable lengths - 0.5 m (20”) and 1.5 m (60”), therefore, make sure you choose the one that fits you best!

Luxafor Bluetooth technical specifications and requirements

What is Luxafor Bluetooth?

Luxafor Bluetooth is an electronic, wireless LED device that combined with the Luxafor Software is able to indicate and notify others about the user's availability status by using easily understandable light signals.
 
It consists of two parts - Bluetooth Dot (along with the Power Bank) and Bluetooth Dongle (attachable to the computer) that communicate with each other with the help of a Bluetooth signal. The working range for Luxafor Bluetooth is 25 m (82 feet) without any obstacles. Please bear in mind that concrete walls or metallic partitions may block the Bluetooth signal.
 
Luxafor Bluetooth is the only currently existing Luxafor productivity solution that can be paired with your phone. For more information please access "Luxafor Bluetooth & Luxafor phone app integration" article
 
Luxafor phone app is able to support connection only with one Luxafor device at a time!
 
The device itself is comparatively simple and skilled professionals can adjust not only colors but also technical integrations and usage per se according to their needs. 
 
If you are a developer and instead of already created solutions you would be interested to tailor your Luxafor device according to your individual preferences feel free to reach out to our team for the technical details and assistance by writing an email to support@luxafor.com

 

Technical parameters of the Luxafor Bluetooth device:

Luxafor Dongle

      • Dimensions: 42 x 18 x 8 mm (1.65 x 0.70 x 0.31")
      • Weight: 8g 
      • Light: 2 x RGB LEDs
      • Consumption: Rated power up to 80 mA 
      • USB powered (attachable to the computer USB slot or a USB hub)

Luxafor Dot with Luxafor Power Bank

      • Dimensions: 124 x 24 x 23 mm (4.88 x 0.94 x 0.90") 
      • Weight: 70g 
      • Light: 2 x RGB LEDs 
      • Consumption: Rated power up to 80 mA 
      • Charging: With a standard micro USB data cable
      • Built-in 2600 mAh battery
      • Working time: 53 h - 6 months depending on working mode
      • Dot: USB powered (Luxafor Power Bank)

Upon the purchase of the device you will receive:

      • 1 x Luxafor Dot - the availability indicator
      • 1 x Luxafor Power Bank - the power source for the Dot
      • 1 x Luxafor Dongle - attachable to the computer to strengthen the Bluetooth signal
      • 1 x USB Charging Cable
      • 1 x Magnet with double-sided tape
Luxafor Switch technical specifications and requirements

What is Luxafor Switch?

Luxafor Switch is an electronic LED device that in comparison to Luxafor Flag and Luxafor Bluetooth does not use Luxafor Software to change the colors in order to notify the availability status of a user or spaces.

It is wireless, remote-controlled, and can be equally used for notifying about the availability status of individual people or the availability of spaces, like, workstations, conference, and meeting rooms. 

Luxafor Switch has 4 pre-set color modes that cannot be modified or customized: Red, Green, Yellow, and Blue. The Switch Cube is the remote control of the device and the colors are being changed by putting the Cube sideways. For more information about how to use the Luxafor Switch please read Luxafor Switch setup and use.

With one Switch Cube, it is possible to control only one Dot at a time! Switch Cube cannot be used to control Luxafor Bluetooth or integrate with any software.

Technical parameters of the Luxafor Switch device:

Luxafor Switch Cube

    • Dimensions: 52 x 52 x 27 mm (2.05 x 2.05 x 1.06")
    • Weight: 50g 
    • Light: 6 x RGB LEDs 
    • Consumption: Rated power up to 40 mA 
    • Charging: With a standard micro USB data cable
    • Built-in 1200mAh battery
    • Working time: ~34 h (depends on the working mode)

Luxafor Dot with Luxafor Power Bank

    • Dimensions: 124 x 24 x 23 mm (4.88 x 0.94 x 0.90") 
    • Weight: 76g 
    • Light: 2 x RGB LEDs 
    • Consumption: Rated power up to 80 mA 
    • Charging: With a standard micro USB data cable
    • Built-in 2600 mAh battery
    • Working time: ~50 h (depends on working mode)
    • Dot: USB powered (Luxafor Power Bank)
Upon the purchase of the device you will receive:
    • 1 x Luxafor Dot - the availability indicator
    • 1 x Luxafor Power Bank - the power source for the Dot
    • 1 x Luxafor Switch Cube - the remote control for the Luxafor Dot
    • 1 x USB Charging Cable
    • 1 x Magnet with double-sided tape
Luxafor Bluetooth range manual

Luxafor Bluetooth devices use Bluetooth 4.0, 4.1, and 5.2 versions.

Since Bluetooth is not a line-of-sight wireless technology, a clear path from the receiving end to the transmitter is not necessary in order to receive a strong Bluetooth signal. Despite the fact that most Bluetooth devices, such as smartphones and desktops, can support up to 8 simultaneous connections, they may affect the Luxafor Bluetooth devices, as well as microwaves, baby monitors, and other household gadgets that all use the 2.4 GHz radio frequency range.

The effective range of a dependable Bluetooth connection is influenced by a number of essential parameters, including the following:

Radio Spectrum

The radio spectrum stretches from 30 Hz to 300 GHz. The lower the frequency the longer the range. However, the lower the frequency the lower the data rate it can support. As a result, selecting a radio spectrum comes with tradeoffs between range and data rate.

Antenna 

The effective antenna gain is relevant for both the transmitting and receiving antenna. The directional influence of an antenna is similar to speaking or listening through a cone to focus the energy of the sound. 

For the best Bluetooth antenna connection, the Dot and Dongle for the Bluetooth device set should be placed like in the picture below:

gWGRerWX9RJ9tmtgAAoyqrPWoKX2SYzEFVq44Z9w atGVEpH6UisC9DTHIQ8cPD8E cAb6f7rDGl0J5PlrHWmC8cYD7Wz

Path Loss

Path loss is the signal intensity loss that happens as a radio wave travels through the atmosphere. The environment in which the signal is being sent has an impact on path loss, also known as path attenuation, which happens naturally over distance. The signal may be affected by obstructions in the path between the transmitter and the receiver.

Humidity, precipitation, walls, windows, and other obstructions consisting of glass, wood, metal, or concrete are all examples of attenuators, as are metal towers or panels that reflect and scatter radio signals. Although radio waves can flow through things, the kind and density of the obstacle affect how much attenuation and effective path loss occurs.

Luxafor Smart Button Technical Specifications and Requirements
1. What is included in the Luxafor Smart Button package?
    • Luxafor Smart Button
    • USB Data Cable (0.5 m or 1.5 m)
2. What are the product specifications?
    • Dimensions: 56 x 56 x 12 mm
    • Consumption: Up to 100 mA
    • Charging: USB powered with a micro USB data cable
    • Weight: 50g without cable
    • Light: 8 x RGB LEDs
3. How do I get started with the Luxafor Smart Button?
    • Download and install the Luxafor Smart Button Software from the Luxafor website.
    • Launch the software and connect the Smart Button to your device using the included USB cable.
    • Bind functionalities to button clicks and hold options.
    • Enjoy customizing your button functionalities.
4. How does the Luxafor Smart Button software work?
    • It allows customization of button functions (tap, double-tap, hold) for internet-connected gadgets.
    • You can configure button settings, including buzz or vibration modes, and activate keyboard shortcuts, Webhook events, and control Luxafor devices.
5. What are the settings options in the software?
    • Start-up behavior, window behavior, button name, sound and vibration modes, button responsiveness, and LED light brightness.
    • Language settings are available for Windows devices.
6. How can I integrate the Luxafor Smart Button with other devices?
    • Use the "Recipes" section in the application to link devices.
    • Use the "Provider" section to integrate with services like Microsoft Teams.
7. What are the system requirements?
    • Compatible with Windows (from Windows 7) and macOS (from 10.14).
    • Works with the original USB cable and most standard USB cables.
    • Recognized as a USB Human Interface Device (HID) with touch sensors.
8. What functionalities does the Luxafor Smart Button Software offer?
    • Control and change colors of Luxafor devices, activate webhook and keyboard shortcut events, change Microsoft Teams status, and control media like YouTube or Spotify.
9. Who can I contact for support?
    • Email support@luxafor.com or call +371 27755544. Provide a detailed report for issue resolution, including pictures/videos if possible.

For more information and assistance, please refer to the Luxafor Smart Button User Manual or contact our support team.

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