Fair criticism is important and necessary, but it should never include elements of disrespect, especially humiliation or insult. A person should feel that they are appreciated and respected, that the leader recognizes the right to make mistakes, that there is always an open space for discussion and defending his position. The employee must be confident that they can trust, that they will be listened to, and that their opinion will be taken into account. And there should be no pathological fear of being ‘trampled’ because of an unconventional idea or even erroneous approach. 

Trust must be mutual. It is important for the manager to be informed on key issues, but it is also important to avoid total control over the execution of tasks. If a person feels trust in the leader, then they will have more responsibility and more motivation to complete the task efficiently. The leader must be able to share the problems, fears, and imperfections. This makes it possible to create strong vertical ties within the team on the basis of not only authoritarian but also emotional.